Look, I love, love, love the few Adventure Escape games I have gotten to play, but most of them repeatedly crash on me, over and over. Currently trying to play Dark Ruins, on the very first chapter after the plane crashes, nd I can’t even make it through the vines before the game will close itself. Over and over. Super frustrating. Any insight?

We re-released Dark Ruins in Adventure Escape Mysteries which should work for all devices.

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Hi,
I’m playing Trapmaker 3 and just passed the level where I saved Penny. However, I’m now “stuck” on the same level. I can’t leave the level at all! How do I move forward? Do I have to uninstall? Would I lose my progress? Thank you!

You actually make it seem so easy with your presentation but I find this matter
to be actually something that I think I would never understand.
It seems too complex and very broad for me.
I’m looking forward for your next post, I’ll try
to get the hang of it!

It's a long story, but basically the Carnival app was approved by Google a few years ago when we made it. Google changed their policies in the last few years, so now the Carnival game violates the policy for sending notifications. We'd love to just remove the notifications from Carnival and re-release it, but Google changed another policy so we'd have to update the way the game is built before they will accept the app. This fix will take a really long time, so we're instead focusing on making new games. You can still play the Carnival game on iOS.

but can't you put it on Mysteries?

When will your next games be released?

We try to release more mysteries every few months, but do not announce exact dates. We are working on new mysteries all the time and hope you stick around to play them when they are released!

Me too! Such long waits and I have already played the others on the app multiple times.

I LOVE all of your games - and have really enjoyed playing the Trapmaker games in particular - I’m on chapter 6 of the third one and don’t want it to end...!! Also I am weirdly totally shipping TM & KG 😳 ! Please tell me you will make more Trapmaker games?!

Love the game but on the suitcase the compartment near the wheels wont open used the hint to find it but clicked everywhere and wont open

Hmm, that could be a bug. You can email us at support@haikugamesco.com with some more information and/or screenshots of this issue. Allied Spies is one of our older games, so we can't promise fixing it will be a top priority right now.

I logged out and forgot my password, tried to reset it and I never received the email :( I’ve tried multiple times and cleared out my email and it still hasn’t worked, is there a way to fix this? I really don’t want to lose all my progress!

Thank you for playing! We typically do not give out any hints for our puzzles, so try looking at the in-game hint system. You can also try asking for some help from other players on our Facebook page. We've seen players help each other there which we can't control. Good luck!

Is the Midnight Carnival supposed to be so easy to beat? The only real trouble I run into is in deciphering the last digit of a code needed near the end...the shape/image can easily fit two different numbers. I can usually run through the game, if my device doesn't die first, in about an hour without hints or walkthroughs.

I ADORE Haiku/AE games. They're so well made and gorgeous visually. I think you guys deserve a ton of credit for creating all of this content.

To the user who was asking about a game solution to Murder Inn: I suggest supporting this developer with in-app hint purchases, but have also found resources online when I'm really really stumped on a puzzle that would require 30 coins to "skip".

I would say about 90% of the time, I see the solution or hint and go: "duh!!", meaning, I should have seen something I did not. Around 10% of the time I think the developers were off base, stretched something or create a finicky physical puzzle like the wooden artist dolls in Cult, where the app sometimes just will not register a correct solution as correct.

Cheers and thanks for great Escapes!

Love love love the games! How can I restart a game to very first chapter And start from scratch? Not just restart level.

nks for sharing this useful information! Hope that you will continue with the kind of stuff you are doing.

I have played every single game in the ae mysteries app plus all the ones that are not in that app. I've just completed Dark Ruins that just came out not long ago. It looks like there will be a new game out soon in the AE mysteries app but I'm just kinda wondering when so I don't have to check the app everyday? I just love these types of games and am so invested. I love the storylines and puzzles!

They don’t announce release dates. If I recall correctly, it’s because they can’t really predict exactly when a game will get released. They do announce when games release on their socials about a week or two after a game gets released. I think they wait because bugs tend to pop up and it gives them time to get it fixed because players who don’t realize a new game is out unless they see a post from Haiku won’t encounter those.

There is a Facebook group for players in case you didn’t know (disclaimer: I’m an admin on there lol) and whenever a new game comes out, someone on there posts about it; usually within 24 hours. That’s how I found out about Lost Ruins coming out.

Odd that they haven’t sent out a newsletter or anything for Lost Ruins.

My students love the Adventure games. My one class passed Chapter 1, but my other class never got to see it. Is there a way to restart the game to the beginning so I can use the game with both of my classes?

Thanks for sharing this useful information! Hope that you will continue with the kind of stuff you are doing.