Look, I love, love, love the few Adventure Escape games I have gotten to play, but most of them repeatedly crash on me, over and over. Currently trying to play Dark Ruins, on the very first chapter after the plane crashes, nd I can’t even make it through the vines before the game will close itself. Over and over. Super frustrating. Any insight?

We re-released Dark Ruins in Adventure Escape Mysteries which should work for all devices.

Hi,
I’m playing Trapmaker 3 and just passed the level where I saved Penny. However, I’m now “stuck” on the same level. I can’t leave the level at all! How do I move forward? Do I have to uninstall? Would I lose my progress? Thank you!

You actually make it seem so easy with your presentation but I find this matter
to be actually something that I think I would never understand.
It seems too complex and very broad for me.
I’m looking forward for your next post, I’ll try
to get the hang of it!

It's a long story, but basically the Carnival app was approved by Google a few years ago when we made it. Google changed their policies in the last few years, so now the Carnival game violates the policy for sending notifications. We'd love to just remove the notifications from Carnival and re-release it, but Google changed another policy so we'd have to update the way the game is built before they will accept the app. This fix will take a really long time, so we're instead focusing on making new games. You can still play the Carnival game on iOS.

but can't you put it on Mysteries?

When will your next games be released?

We try to release more mysteries every few months, but do not announce exact dates. We are working on new mysteries all the time and hope you stick around to play them when they are released!

Me too! Such long waits and I have already played the others on the app multiple times.

I LOVE all of your games - and have really enjoyed playing the Trapmaker games in particular - I’m on chapter 6 of the third one and don’t want it to end...!! Also I am weirdly totally shipping TM & KG 😳 ! Please tell me you will make more Trapmaker games?!

Love the game but on the suitcase the compartment near the wheels wont open used the hint to find it but clicked everywhere and wont open

Hmm, that could be a bug. You can email us at support@haikugamesco.com with some more information and/or screenshots of this issue. Allied Spies is one of our older games, so we can't promise fixing it will be a top priority right now.

I logged out and forgot my password, tried to reset it and I never received the email :( I’ve tried multiple times and cleared out my email and it still hasn’t worked, is there a way to fix this? I really don’t want to lose all my progress!

Thank you for playing! We typically do not give out any hints for our puzzles, so try looking at the in-game hint system. You can also try asking for some help from other players on our Facebook page. We've seen players help each other there which we can't control. Good luck!